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Amateurs

It winds me up that our team takes so much on, but can’t even get the basics right. It irritates me that we’re supposed to be the experts leading the way, but can’t even actualize the training we’ve had. Really, we’re just a bunch of amateurs. Everything we produce is just awful. Best practices? Nobody …

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Drifting wake

Sleepless in bed, all I see in my mind’s eye are the flood waters I crawled through this morning, and the wake I left behind me. I hope I’m not going to spend the entire night driving in my dreams.

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Call of duty

There couldn’t have been a much worse time to venture to the office than this morning. Torrential rain. Several flash floods along the way. Multiple road closures. Traffic gridlock. This forty mile trip is trying at the best of times, but this was something else. The journey took me three and a half hours, door …

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Defective

People will hear what they want to hear.

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Don’t assimilate

There was a peace festival in our town’s central park today. Sauntering amidst the thronging crowds, I couldn’t help but notice that all the Asian ladies turned up wearing beautiful flowing garments, so elegant, while everyone else arrived as complete scruffbuckets. “Don’t you dare assimilate,” I whispered within.

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Old ways

If all else fails, stick to what you know, and build it yourself.

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Nothing works

In the competitive workplace, I realise I’ve been left behind. All around me, the technical landscape has changed, and everything I learned a decade ago has long been bypassed. If I learned to competently develop services with one framework, now nothing makes sense to me at all. If once I had in-demand skills, they’ve since …

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No expert

Sometimes, I’m blown away by colleagues. By the depth of their knowledge and piercing insight. But other times, there’s a slow, dawning realisation that the colleague who presents themself as an expert is anything but. Often, it’s when they’re at their most demanding that the cracks begin to show. Suddenly, everything we thought was their …

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Rest

Sometimes, you just have to concede that your body and mind need rest, and that whatever you are trying to achieve can wait.

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No issue

Standing four metres from the cash machine, a woman smiles at the Big Issue seller outside the supermarket. “I’m sorry, I don’t have any cash on me,” she tells him, “Do you take card?” We’ve become a people with no common sense at all. But the friendly vendor is unphased. “God bless you,” he replies, …

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Pop!

That’s the sound I make, mid-afternoon. There I was, working quietly away in my little bubble, making headway through my list of tasks. Then: ping! It’s a colleague requesting help. I ask them to give me five minutes to finish an email. Moments later, I’m on a call, asking them how I can assist. But …

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Unproductive

In healthcare, you’re not shifting units of a product. You’re delivering care to people who often have complex and unpredictable needs. Studying a spreadsheet to discover how long a patient remained within treatment before being discharged may work for an economist, but is hardly helpful for measuring actual outcomes. The goal is to make sick …

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What a waste

The amount of remediation work we have to do as a result of services disregarding our expert advice is insane. This particular service disregarded it, apparently, because they had a tonne of money to splurge at the start of their project. But, funnily enough, no one is paying me for the remediation work required to …

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Walk away

All that motivated me to speak back then was disgust that so many were willing to spread misinformation in complete contradiction of the binding injunction on all of us to witness to truth and stand firm for justice without prejudice or favour. As it happens, I never made a claim either way, neither pretending to …

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Pile it on

I’m drowning in my own work, but still I end up offering to help other people with theirs. What on earth is wrong with me?

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