Heart palpitations in the early hours of Saturday morning because of a demand at work.
This, the stress-inducing impact of a badly-designed service, foisted on me, against my will, by others.
By now, my goodwill has run out completely. My energy sapped. My resentment rising steadily.
But I’m no different from anyone else in this cash-starved organisation.
Everyone has been running on goodwill for years. But patience is wearing thin.
There’s no money, we are told constantly. No money, but ever-increasing demand.
How to manage that corporate risk? Pass it on to the individual, of course, running on goodwill. All is well until it isn’t.
Last modified: 22 September 2024
