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The amount of remediation work we have to do as a result of services disregarding our expert advice is insane.

This particular service disregarded it, apparently, because they had a tonne of money to splurge at the start of their project.

But, funnily enough, no one is paying me for the remediation work required to make it compliant.

And why is that? Because the money has run out. In fact, just as I complete the remediation work for them, I learn that the service is ceasing today!

So here we are: a little cottage industry of project managers, eating through public money for no discernable benefit.

Did any patients actually get seen during the lifetime of this project? Was anyone helped? Did it make a difference to anybody’s life?

Other than the proliferation of project managers brought in first to establish the project, then to wind it down, who presumably collected a fair wage?

So now what happens to their outsourced resource, finally fully compliant? Their idea is that it will just float about out there, supported by no one, as a waymarker for passing souls who may benefit from the information, if not from the disbanded service itself.

More likely, we’ll just close it down, bring the content back inhouse as originally advised, and pretend this whole episode never happened. Until next time.