The amount of time I spend supporting services that have gone off and done their own thing, and now can’t move forward because they haven’t a clue what they’re doing, and have no idea what they’re dealing with.
I know I ought to just take the approach of IT and say, “It’s not my problem.” But that’s not in my nature. They’re crying out for help, but no one else who has the expertise is willing to step forward. So into the breach I step.
The long and short of it is that there are some really unscrupulous suppliers out there, whose entire business strategy seems to be premised on the notion that they can easily exploit the ignorance of their customers to fleece them over and over.
On the other hand, it’s partly the fault of the services themselves, or those they employ, who put themselves forward for roles they’re not in the least qualified for. Day after day, I hear that rejoinder, “I’m not technical.” To which my unspoken reply is always the same.
But we are where we are. These are the days I realise what I am actually worth, or the value I bring to my organisation. I guess I plug a gap. Perhaps I denigrate my own role as simple and unchallenging, but it turns out my limited expertise is very much in demand.
Last modified: 22 September 2024
